Terms and Conditions
Shipping Policy
Below are the details of our shipping process to ensure your order arrives safely and efficiently.
Domestic Shipping
• Carrier: All domestic orders are shipped via USPS.
• Processing Time: Orders are processed within 1-3 business days.
• Delivery Time: Standard shipping typically takes 3-7 business days after processing. Delivery times may vary depending on your location.
• Tracking: A tracking number will be provided once your order has been shipped so you can follow your package’s journey.
International Shipping
• Carriers: International orders are shipped via UPS/FEDEX or other applicable carriers, depending on your destination.
• Processing Time: Orders are processed within 1-3 business days.
• Delivery Time: Shipping times vary based on the destination country and customs clearance, typically ranging from 7-21 business days.
• Customs and Duties: Customers are responsible for any customs fees, duties, or taxes required by their country.
Shipping Rates
Shipping costs are included at checkout. Free shipping may be offered for orders. Please check our current promotions for details.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking information. Please allow up to 24 hours for the tracking to update.
Lost or Delayed Shipments
If your shipment is delayed or lost, please contact us so we can assist you. We are not responsible for delays caused by carriers or customs, but we will do our best to help resolve any issues.
Return Policy
We want you to love your purchase, but if you’re not completely satisfied, we’re here to help.
Eligibility for Returns
Items can be returned within 14 days of the order confirmation date. All returned items must be in their original condition:
• Unworn, unwashed, and free of any odors or stains.
• Tags and labels must be intact.
• Original packaging should be included, if applicable.
Return Process
Contact our customer service team within 14 days of receiving your order to initiate the return. Please include your order number and reason for return. After confirmation of your return, ship the item(s) back to the provided return address. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Inspection and Refunds
Once we receive your return, our team will inspect the item(s) for quality and integrity. If the item meets our return criteria, we will issue a refund to your original payment method within 7-10 business days of inspection approval. If the item does not meet our return standards, we reserve the right to deny the refund. In this case, we will notify you and arrange to return the item(s) to you.
Non-Returnable Items
The following items cannot be returned:
• Worn items.
• Final sale or clearance items.
Thank you for choosing Mind On A Million Apparel. We’re excited to service your order!
For questions regarding shipping or to initiate a return please contact our customer support team. Thank you in advance for your understandings.
Terms of Use
By accessing and using our website and services, you agree to the following Terms of Use. Please read them carefully.
1. Acceptance of Terms:
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and any other policies referenced herein.
2. Modifications to the Terms:
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our website following any changes constitutes your acceptance of the new Terms.
3. User Accounts:
To access certain services, you may be required to create an account. You agree to provide accurate and current information and are responsible for maintaining the confidentiality of your account details.
You are responsible for all activities that occur under your account.
4. Use of Services:
You agree to use our services for lawful purposes only and in compliance with all applicable laws and regulations.
You agree not to engage in any activity that could harm or interfere with the functionality of our website, services, or the experience of other users.
5. Intellectual Property:
All content on our website, including text, images, logos, and other materials, is owned by or licensed to us. You may not reproduce, distribute, or otherwise use any content without prior written permission.
6. Prohibited Activities:
You may not use our services for any fraudulent or illegal activities, or to transmit harmful, offensive, or inappropriate content.
You agree not to attempt to gain unauthorized access to our systems, servers, or networks.
7. Termination of Use:
We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, if we believe you have violated these Terms.
8. Limitation of Liability:
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services, or any errors, inaccuracies, or issues related to third-party products or services.
9. Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the content or practices of these third-party sites.
10. Governing Law:
These Terms of Use are governed by and construed in accordance with the laws of the State of Ohio. Any disputes arising from the use of our services will be resolved in the courts of the State of Ohio.
If you have any questions about these Terms of Use, please Contact Us.
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website and services. By accessing our website, you agree to the practices outlined below.
1. Information We Collect:
Personal Information: We collect personal information you provide to us, such as your name, email address, shipping and billing addresses, payment information, and other details you provide during registration or purchase.
Non-Personal Information: We automatically collect non-personal information, such as IP address, browser type, device information, and browsing behavior, to improve your experience on our website.
2. How We Use Your Information:
To process orders and deliver products or services.
To communicate with you regarding your order, account, or inquiries.
To improve our website, services, and customer experience through analytics and feedback.
To send you promotional offers, newsletters, or updates, if you opt-in for such communications.
3. Sharing of Information:
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted third parties (such as payment processors, shipping companies) to facilitate order processing, delivery, or other business services.
We may disclose your information if required by law or to protect our legal rights.
4. Cookies and Tracking Technologies:
Our website uses cookies and other tracking technologies to enhance your experience, analyze site traffic, and personalize content.
You can manage cookie preferences through your browser settings, but disabling cookies may limit the functionality of our website.
5. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing them with your personal information.
7. Your Rights:
You have the right to access, correct, or delete your personal information at any time. You can manage your account settings or contact us directly to make changes.
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
8. Children’s Privacy:
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete that information promptly.
9. Changes to This Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of our website after any changes indicates your acceptance of the updated policy.
10. Contact Us:
If you have any questions or concerns regarding this Privacy Policy, please contact us.
Effective Date: October 3, 2024